3/1/2023 0 Comments Totalfinder disable sip![]() ![]() However, as my business and workflow have increased to a more fast-paced nature, and now that nearly every aspect of life be it personal or business is online, it’s only natural that there are some excellent time-saving and workflow-improving apps and services out there. For the price of the Techxpert service, you're 1/2 to 1/3 along the way to buying a good router.Years ago I didn’t really use any notable non-audio apps in my day-to-day workflow. There are numerous users in the forum who do that. ![]() Other than that, my usual advice, considering the price of the Techxpert service, is to buy your own router, one with external antenna and gigabit WAN and LAN ports and use that in full router mode with the modem running in Bridge mode. There was another user who recently pointed out that he was able to obtain a backup file from a friend, who also happened to have the SIP/ALG disabled and that he was able to load that backup file, so, that is food for thought if you happen to know someone who has the same model of modem, CGN3, CGN3ACR, or CGN3ACSMR, and who happens to have the SIP/ALG disabled. If the modem ever loses power for some reason, and restarts without the SIP/ALG setting, you can return to that page and use the Restore function to restore all of the settings, including the SIP/ALG setting. BACKUP page and create a backup file on your computer by using the Backup function. You can get around this by storing a backup configuration file. So, if the modem restarts or is upgraded (possibly) you will lose that setting and be back at square one. If you decide to go that route, note that the SIP/ALG setting is not stored properly in the modem. For $69.99 ( I think that's the current price) the Techxpert CSR will probably argue with you about the need to disable the SIP/ALG, ie: you're completely wrong, and then for the stated fee, take all of about 5 seconds to flip the setting. If you ask tech support to do this for you, you will be directed to the Techxpert service, which is a fee for service. That appears to be the result of a recent corporate decision. ![]() Unfortunately, the moderators will no longer do this, nor will tech support. Most likely you need to disable the SIP/ALG setting in the modem in order to use VOIP. No, we should not have to expose our devices to reckless risks because Rogers tech staff don't want to click their mouse to clear a tick from a you are correct. Instead, we get a litany of "open more ports, make your network more visible, put the device in the DMZ." We got the same "not our problem" attitude when Rogers One Number had similar issues, without the excuse that it wasn't their product, The entire history of this issue is of a continuous and dogged refusal by Rogers to accept any responsibility when its products fail to perform as designed. No one is expecting the SIP ALG to be rewritten to address every possible permutation that could break SIP, but it is beyond infuriating that Rogers should be so stubborn in refusing to disable it for those who would benefit. That isn't a "our product was not designed to work with external services" problem, that's a "we made our product defective by impairing functionality when trying to improve it" problem. The problem is that SIP ALGs will sometimes work at cross-purposes with client- and server-side solutions and render communication impossible. But the SIP application level gateway is part of the firmware precisely to enable SIP traffic to overcome NAT issues and reach the target device. If the CGN3 router and its firmware had not been designed with the intention to facilitate VoIP and other SIP traffic, it would not be reasonable to expect such features to be added. I found the final reply in that thread from the Rogers Product Manager to be particularly galling. ![]()
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